Frequently Asked Questions

Public Mode allows any website visitor or customer to converse freely with your assistant without authentication (ideal for customer service, marketing, and lead generation). Private Mode locks the chat interface behind a dedicated internal passcode or workspace credentials, making it perfect for company internal staff and confidential tools.

Yes! Every dedicated workspace has full control over its business title, hex theme accent color, custom welcome greeting, and light/dark theme presets. The chat interface automatically renders with your brand's unique visual identity.

Yes, your assistant can be directly embedded using a standard responsive iframe or linked directly via your dedicated subdomain URL on any website, CMS (WordPress, Webflow, Shopify), or web application.

You can track your live conversation utilization in your dedicated Client Portal dashboard. When nearing your tier limit, you can upgrade your plan seamlessly with zero service interruption. Enterprise plans include unlimited conversations.

Yes. Each workspace operates in an isolated tenant container. Subdomain portals and live chat sessions are protected with strict noindex robots directives and HTTP-level anti-scraping tags to ensure confidential company information is never indexed by public search engines.

Yes. Workspace administrators can toggle active/inactive status at any time with one click. When disabled, the subdomain displays a clean maintenance screen and pauses incoming webhook calls.